We are looking for a Shift Staff Coordinator for a leading iGaming company. The role is based in Sofia, Bulgaria.
ROLE SUMMARY:
Organise, coordinate, supervise and verify the working schedule, the rotation at the gaming tables, attendance for the Operations Department.
MAIN RESPONSIBILITIES:
Plan, organize and implement staff rotation strategy;
Investigate company’s staffing needs and take actions to staff accordingly;
Assist in new employee onboarding;
Create and present and submit reports for upper management;
Inconsistencies and scheduling concerns are reported to management to address;
Along with scheduling and monitoring employee work schedules, assist human resources in a variety of ways as requested by HR department and Team Managers. This may include assisting in the orientation of new employees, explaining the requirements of work shifts and hours, as well as training new employees on systems or programs used to report work hours.
Other administrative tasks and related duties requested by the direct Supervisor or Management;
Cooperates with Team Managers mediating information from staff regarding requesting, approving and scheduling time off for employees and ensure all positions are filled to meet staffing requirements;
JOB SPECIFICATIONS:
EXPERIENCE IN THE WORK FIELD: minimum 6 months
WORK CONDITIONS:
Physical work conditions: office work
Work schedule: 8 hours/day in shifts
The nature of the work: individual and in a team
NECESSARY KNOWLEDGE:
English and Bulgarian
PC literate
NECESSARY APTITUDES:
Exceptional presentation skills
Exceptional organisational skills
Communication and self-control skills
Attention skills